Hi, I'm Ctone. I turn complex challenges into clear product direction.

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Ctone Cheng

I'm a Product Design Cluster Lead (Acting) at Volvo Cars, shaping the commercial systems behind how cars are configured, priced, offered, ordered, and brought to market.

I look across the commercial journey to find the problems where design can make the biggest difference. That means connecting customer needs with operational realities, questioning the brief, and helping teams decide which problems are worth solving first.

I make possible futures tangible through concepts and prototypes that challenge assumptions and open up new product directions. Working with product, engineering, and business partners, I turn those explorations into a shared view of what we should build and why.

My aim is to give teams the context, principles, and patterns to make good decisions on their own. I stay close to the craft while building clarity across teams, so the work can move forward without every decision coming back to me.

Over the past decade, I've worked across automotive, healthcare, life sciences, and financial services. Before Volvo Cars, I was a Senior Product Designer and Consultant at McKinsey & Company, helping global clients shape data-driven tools, healthcare products, and digital services.

Some of the Companies / Clients

Volvo CarsMcKinsey & CompanyPlatform ABGimi ABcccdi ltd.Bank of East Asia25+ Clients across Europe & Asia

Hard skills

FigmaAdobe Creative SuitesDovetailUsability Hub / LyssnaGithub CopilotClaude CodeCodex

Focused Industries / Topics

HealthcarePharmaceuticsLife ScienceResearch and DevelopmentRetail BankingWealth Management Services

Experiences

June 2026-present
Product Design Cluster Lead (Acting)Volvo Cars

Leading design direction across the commercial cluster, aligning strategy, teams, and delivery.

2024-June 2026
Product Design Lead / Staff Product DesignerVolvo Cars

Leading UX for commercial systems across configuration, pricing, offers, orders, checkout, and market execution.

2021-2024
Senior Product Design ConsultantMcKinsey & Company

Partnered with global teams on healthcare, life science, data-driven tools, and digital transformation.

2020-2021
Lead Product DesignerPlatform24

Designed digiphysical healthcare pathways and patient-facing service experiences.

2018-2020
Product DesignerGimi

Shaped mobile product experiences for financial learning, children, and families.

2016-2018
Senior Art Directorcccdi.ltd

Created brand, campaign, and digital design work across finance, retail, and lifestyle clients.

Beyond the screen, I spend a lot of time cooking, taking photos, and collecting small visual details from everyday life. It keeps me curious, observant, and slightly obsessed with how things feel.

some fragments from places, plates, and light